Shipping and Returns

Shipping costs:
For every country the shipping costs are different. At checkout the system will automatically calculate the shipping costs based on the destination country. In case your destination country is not available at checkout please contact us for available shipping options. We ship from the Netherlands and Germany. Shipments outside the European Union can be subject to custom delays and extra import costs. The buyer is responsible for the extra import costs charged by the importing country.

We have everything in stock and orders are usually shipped the same day. You will receive a tracking number of the shipment as soon as we sent out your order. Estimated delivery times:
Netherlands: 1 to 2 business days
Germany: 2 to 5 business days
Belgium: 2 to 5 business days
Austria: 2 to 7 business days
France: 2 to 7 business days
Great Britain: 3 to 10 business days
Rest of EU: 4 to 20 business days
Rest of World: 7 to 28 business days

You can return your order within 21 days for a full refund, provided that the supplements are not opened and are in their original packaging. You will receive the refund on your account within two weeks after receipt of the returned items. There is no refund on paid shipping and packaging costs. Only if an item needs to be returned due to an error on the part of, then the extra shipping and return costs are for our account.